QSAN PRO Services XCubeNXT(SAS)/XCubeSAN/XCubeDAS Standard Warranty Extension (4th & 5th Year) QSAN PRO Services (Warranty Extension) for the XCubeNXT(SAS) / XCubeSAN / XCubeDAS - Standard Warranty Extension (4th & 5th Year). Give your customers peace of mind and reduce downtime risk with QSAN-backed support; resellers and MSPs can bundle this service with the hardware to deliver a complete, SLA-backed storage solution. Important: The service contracts cover only the QSAN diskless systems. Service contracts for NVMe SSD and SAS HDDs should be purchased separately. The NBD service pricing listed herein applies to the following major cities in Australia: Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Hobart, and Darwin. For all other locations, pricing will be quoted upon request. Applicable Model: XCubeNXT(SAS) / XCubeSAN / XCubeDAS Service Type Warranty Extension Service Description Standard Warranty Extension (4th & 5th Year) Number of Years: 2 SLA Standard warranty extension (4th & 5th year) Support Response Time: 4h to begin diagnosis